Privacy Policy – Tranquilhomes

At Tranquil Homes, we are committed to providing our guests with exceptional hospitality. We highly value the trust and patronage of our guests and strive to meet their expectations while maintaining our position as a preferred choice for business and leisure accommodations.

We request our guests to carefully read this privacy policy before sharing any personal information with us. By visiting our website, guests accept the practices described in this policy.

Tranquil Homes Management reserves the right to update this privacy policy periodically. Guests are encouraged to visit our website regularly to stay informed about any changes.

Personal Information Collected by Tranquil Homes

We may collect the following personal information:

Guest name and contact details
Date of birth and preferred mode of communication
Job designation and business address
Spouse's name and anniversary details
Credit card details
Dates of arrival and departure from our property
Guest preferences during their stay

Use of Personal Information

Tranquil Homes utilizes guests' personal information for the following purposes:

To facilitate room reservations and provide requested services.
To share information about upcoming events, conferences, and promotions.
To send promotional materials via email, direct mail, or phone.
To conduct surveys and gather feedback for service improvement.
To provide third-party offers based on guest preferences and service usage.

Sharing of Personal Information

To ensure seamless service, Tranquil Homes may share guests' personal information within our establishment, ensuring compliance with this privacy policy. If a corporate credit card is used, billing details may be shared with the employer.

We may engage third-party service providers for processing payments, handling reservations, customer support, and mass mailing.
We may share non-personal, aggregated data with service providers for analytical purposes.
Tranquil Homes strictly prohibits the sale or transfer of any guest information to external parties.

Protection of Personal Information

Tranquil Homes takes necessary measures to:

Protect personal information against unauthorized access, disclosure, alteration, or destruction.
Maintain the accuracy of personal information in compliance with applicable laws.
Ensure that transactions conducted online are secure.
Require affiliates and service providers to uphold the confidentiality of guest information.

Retention of Personal Information

Tranquil Homes retains guest information only as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

Guest Security Measures

For security reasons, guests are advised not to share sensitive personal information, such as credit card details, via email. We do not knowingly collect personal information from individuals under 18 years of age. Parents and guardians should ensure minors do not provide personal data without permission.

By staying at Tranquil Homes or using our website, guests acknowledge and agree to the terms of this Privacy Policy.